For clients

How booking works

From the moment you accept a quote to the final invoice — here's exactly what to expect.

1. 1

   Request & quote

   Tell us about your event. We send one flat-fee quote covering crew size, roles and hours — you can review and approve it in your client portal.

2. 2

   Agreement

   Approving the quote confirms our Client Service Agreement for your event, so everyone knows what's included.

3. 3

   Deposit, if needed

   Larger events may need a deposit to hold the crew. The amount and due date are on your quote, and you can pay online.

4. 4

   Staffing plan

   We build your crew, assign roles and stations, and share arrival instructions. You'll see confirmed workers and filled roles in your portal.

5. 5

   Event day

   Your crew arrives on time and checks in with a CGH lead. If anyone falls through, our standby workers step in.

6. 6

   Final invoice & feedback

   After the event, we confirm hours and send the final invoice. Pay online, download receipts, and tell us how we did.

Read the full Client Service Agreement and Cancellation, Deposits & Refunds terms.